Recommendations to the EU and its institutions


  • Systematically and closely consult and actively involve persons with disabilities and representative organisations of persons with disabilities in all decisions they take which affect their lives.
  • Protect all persons with disabilities against discrimination in all areas of life, including social protection (social security and social advantages), health care and (re)habilitation, education, and access to and supply of goods and services (such as housing, transport and insurance).
  • Ensure that all goods and services circulated within the EU and its market are accessible for persons with disabilities. A strong European Accessibility Act should be adopted covering a maximum of policy areas including transport, the built environment, emergency services, and information and communication technologies (ICT), amongst others.
  • Communicate to all EU countries that all persons with disabilities, regardless of their legal capacity, should enjoy all EU rights regarding access to justice, good and services, banking and employment, health, voting, and consumer rights. It should prohibit any discrimination by EU countries against persons with disabilities in exercising these rights and accessing these services based on disability and/or legal capacity status. Request EU countries to seek and ensure informed consent of persons with disabilities through accessible information and accessible consent mechanisms.
  • Promote a stronger coordination of social security systems among the EU countries to ensure that you can transfer your social protection, disability and personal assistance benefits to another country when you wish to travel, live, study, or work there.
  • Ensure that all persons with disabilities can travel freely throughout the EU using accessible transportation and ticketing systems. There should be quality assistance offered at airports, bus/train stations and harbours. Barriers to buying products and services that enhance personal mobility should be removed.
  • Raise the awareness of all persons with disabilities on their rights and their ability to live and work in society. Personalised assistance, trainings, and peer-support should also be promoted, as it helps persons with disabilities to know their rights.
  • All EU money spent in the EU Member States, at its borders and around the world should produce fully accessible and inclusive (built and digital) environments, products, and services. Persons with disabilities and their representative organisations should be consulted and included in the process.

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